Support and Services

  • SUPPORT AND SERVICES

    CUSTOMER SUPPORT AND SERVICE SOLUTIONS WE OFFER

    Support and Services

SUPPORT AND SERVICES

Whether you are looking for engineering, installation, commissioning and start-up services, equipment maintenance or project management, remote monitoring, Kaltra offers a wide range of programs and services designed to meet your needs. Our highly-skilled service technicians are standing by ready to take care of your equipment.

Technical support

Kaltra provides competent support and systematic troubleshooting for its customers by phone or online. Our specialists will address your issue at any time, day or night, in a rapid and purposeful manner

Equipment maintenance

From a planned maintenance service to the complete overhaul of your system, we carry out maintenance and repair tasks through the life of your HVAC equipment

Replacement parts

Kaltra Service Team is always ready with advice and support in the selection of the original spare parts, accessories, and consumables to keep your Kaltra equipment up and running

Delivery service

Using the faster carriers, we offer on-time delivery service that ensures the parts or equipment have safely arrived directly to your site – within Europe or to remote locations around the world

OEM HVAC

As an expert in refrigeration and air conditioning technologies, we manufacture components, subassemblies, and complete units for numerous HVAC manufacturers and engineer turnkey solutions for end customers

Startup and commissioning

Startup and commissioning services for Kaltra equipment and systems and the accompanying troubleshooting and problem-solving activities

Remote monitoring

Kaltra provides flexible and comprehensive remote monitoring and alarm receiving services which ensure healthy HVAC system operation, save time for maintenance team and money for facility owners

HVAC upgrade

Range of upgrade and modernization services to ensure your equipment is the latest technology and meets ongoing demands

Microchannel coil

Charging microchannel coils

Recommendations on the correct charging procedure of HVAC systems equipped with microchannel coils - based on the subcooling control.
Cooling plant

Kaltra improves terms for heat exchanger supplies

Kaltra continues to uphold its strategic customer-oriented principles and further improves terms and conditions for supplying of heat exchangers.
Cooling plant

Essential chiller maintenance checklist

Chiller maintenance checklist: how to prevent cooling system breakdowns and keep chillers running at peak performance and efficiency.
E-coated microchannel coil

High-grade corrosion protection for heat exchangers

Kaltra offers microchannel heat exchanger anti-corrosion treatment for HVAC equipment to ensure highest level of protection.
Microchannel heat exchanger

Kaltra offers coil replacements for condensers and water applications

Kaltra offers heat exchanger replacements for end-customers and OEMs: microchannel coils featuring high performance and long service life.
Air-cooled chiller

V-shaped microchannel coils for chiller applications

V-shaped microchannel condensers: advantages and benefits for manufacturers of air-cooled chillers.
Equipment maintenance

Predictive maintenance programme

Among a number of services, Kaltra starts offering predictive maintenance services for its clients.
Technical support

Kaltra launched a 24/7 hotline for its customers in Germany

Kaltra launched a 24/7 hotline for its customers in Germany, aiming to provide comprehensive and improved technical support.